Order Cancellation

We realize mistakes can be made and orders sometimes need to be canceled or modified. If you'd like to cancel or change an order for any reason, please contact us via [email protected]and make sure to include your Gem & Harmony order number. Alternatively, call 1-855-813-7227 as soon as possible.

Our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to Gem & Harmony according to our 30 day money back return policy.

Gem & Harmony reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.

For phone orders please mention: GE0003
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